Free Self-Assessment

What's on the table in your shop?

Put in your own numbers below. You'll get one figure: the revenue and capacity your business is likely leaving on the table every year, in four places where home-services shops tend to lose it. Nothing here gets cut from your team. This is about capturing work you're already losing and getting hours back. Every number you enter stays in your browser.

1. Calls and leads you miss

New inquiries that never get answered live, or come in after hours and go cold before anyone calls back.

%
%
$
%
Conservative estimate. 30% assumes a fast callback or text-back catches roughly a third of what slips through, not all of it.

2. Estimates that never get a follow-up

Quotes you send out, then nobody chases on a set schedule. Some of those would close with one more nudge.

%
$
%
Estimate. 10% assumes consistent follow-up closes one more in ten of the quotes that were getting none.

3. Admin and data-entry hours

Time spent retyping the same info between systems, scheduling, and chasing paperwork. The work doesn't go away. People get those hours back for higher-value work.

$
Not sure? We default to $20.59/hr, the U.S. median wage for customer service reps (BLS, May 2024). Use your own loaded figure if you have it.
%
%
Conservative estimate. 50% assumes you recover half of the automatable hours as usable capacity, not every minute.

4. Money sitting in overdue invoices

Balances past due that a steady reminder schedule would bring in sooner, or bring in at all.

$
%
Conservative estimate. 20% assumes steady automated reminders recover a fifth of what's currently aging.
Your numbers say
~$0on the table per year

That's the sum of the four areas above, using the numbers you entered and the conservative recovery rates shown. Adjust any of them and this updates live.

Opportunity score 0 / 100

Higher means more upside to capture, not a grade. It reflects how much of the four areas above is currently slipping based on what you entered.

Want the line-by-line breakdown?

The figure above is the total. Enter your email and we'll show exactly how each of the four areas adds up, with the plain-language formula behind each one. No spam, no sales sequence.

We'll email you a copy too, so you have it.

How this is built. Every figure comes from the numbers you entered, multiplied by the recovery rates shown, which you can change. These are estimates, not guarantees, and they're set conservatively on purpose. Two anchors are grounded in outside research. Speed of response: the MIT lead-response study by Dr. James Oldroyd (data gathered 2004 to 2007, popularized in the 2011 Harvard Business Review article "The Short Life of Online Sales Leads") found that contacting a web lead within 5 minutes versus waiting 30 minutes made a firm about 100 times more likely to make contact and about 21 times more likely to qualify the lead. That's why answering and following up fast moves money. Labor cost: the default loaded hourly cost of $20.59 is the U.S. median wage for Customer Service Representatives (U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2024). Sources: HBR, The Short Life of Online Sales Leads and BLS, Customer Service Representatives.