I'm Frank — former COO of Coalmarch, a marketing and tech company that serves home services. I bring senior operations and practical AI to pest, lawn, HVAC and contracting owners — the kind of senior help that usually means a full-time hire, at a price a small business can afford. I work with you directly. Straight answers, fair pricing, and I do the work myself.
I step in as the operator you don't have yet — hiring, systems, accountability, cash discipline, and the day-to-day work of making the business run. A monthly retainer, light-touch or hands-on, sized to what you need — without hiring a full-time executive.
I put AI to work on real tasks: lead follow-up, scheduling, reporting, and back-office busywork. No hype. Tools that keep working after the project ends.
A scoped piece of work — a system, a dashboard, an automation — built and handed to you. Made for how your business runs, in plain English. You own it, with no ongoing subscription.
I'm at my best with a group of thirty to fifty — teaching, working through your operations, and getting everyone on the same page. If you want your team to actually use AI, a hands-on half-day does more than a written playbook.
I've run this kind of business from the inside, not just studied it. And I build things you keep — when the work's done, the systems and the know-how stay with you. No lock-in, no games. People helping people is how I was raised to work.
When you hire Ando Systems, you get me — not an account manager, not a junior consultant, not a deck handed off to a delivery team. I do the work, and I'm the person you talk to. That's by design: I'm not building an agency. The experience is the point.
I've spent fifteen years running operations and growth for agencies, marketing platforms, and home-services businesses. Most recently I was COO of Coalmarch, leading operations, client services, and digital strategy for a team serving home-services companies across North America. Before that I ran marketing at Triangle Pest Control — so I know your world from the inside.
I live in Raleigh with my wife Danielle, a registered dietitian, and our three kids. People-helping-people isn't a tagline for me — it's how I was raised to work.
I keep pricing straightforward. Start small and low-touch, or go hands-on — you'll always know the number before we start. No surprises, no games.
It runs about thirty minutes. If it's a fit, most people start with a short, two-week look at your operation — you walk away with a clear set of recommendations whether or not we keep working together.
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